The company has been at the forefront of document management for years now. There are already tons of as-a-Service providers to help with document automation, but one of the easiest ways to get started with automation is through Adobe Document Cloud. Fortunately, there is a lot AI can do to remove the pain points in the closing process, simply by automating your paper trail. In fact, more than 75 percent of business leaders say document processing has impacted their revenues and led to unfavorable customer experiences. In a business landscape where customer attention spans are the shortest they’ve ever been, that kind of close time simply doesn’t cut it. The other 25 percent they actually take longer-a month or more. In fact, 75 percent of companies say their quote-to-close process takes over a week. Chances are good you’d change your mind about cleaning your house! It’s the same when it comes to any other business contract.īelieve it or not, one of the biggest reason deals fall through is not the quality of your product or the skill of your sales person-it’s the ease (or pain) of your overall deal-closing process. But, instead of clicking on an easy-to-use scheduling app to arrange it, you needed to meet with the cleaning team in person, sign a paper contract, have your spouse or roommate sign the contract, and then deliver the contract to the cleaning company. Imagine if you wanted to arrange for someone to clean your house. Sound like magic? It is-the magic of artificial intelligence. After implementing an AI-powered sales assistant, Epson saw a 75% increase in qualified leads, leading to $2 million in incremental revenue in 90 days. In the past, those leads would be turned over to the sales team to pour through with little to no ability to triage hot from not. Use case: Epson America was getting 40,000 to 60,000leads per year from trade shows, direct mail, and other marketing campaigns. Not only can they do things like send thousands of emails a month, they can also interpret the prospect responses, vet the potential lead, schedule follow-up meetings with human sales reps, and forward any messages they aren’t quite sure about to relevant parties. But the speed at which today’s customers move-and the increased quality in bot sensitivity-has led sales teams to look at the ways chatbots can support sales, as well.ĪI-powered sales assistants are already proving invaluable to companies around the world. You’ve likely heard about chatbots being introduced into the customer service industry. The good news is that artificial intelligence (AI) can help you solve those issues-and dramatically increase your qualified leads and closed deals-without having to add a single body to your sales team. If your head is spinning from the dollars lost in potential sales, read on. Not scary enough? How about this: despite the “Rule of Seven,” which says customers need to be touched seven times before they’re willing to close a deal, just 12 percentof sales reps make more than three contacts with a given lead. Let me share a frightening statistic: on average, sales reps spend 80 percent of their time qualifying leads and only 20 percent of the time closing them.
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